Privacy Policy

Privacy Policy

Welcome to the Colenella website (hereinafter referred to as “this Website”), we take your privacy very seriously and are committed to protecting any personal information you provide when using this website. This Privacy Policy details how we collect, use, protect and disclose your personal information. Please read the following carefully.

1. Information collection
2. ** Personal Information ** :
   We may collect personal information from you when you register an account, place an order, subscribe to our newsletter, or contact us. This information includes, but is not limited to, your name, email address, mailing address, telephone number, and payment information.
3. ** Non-Personal Information ** :
   We may also automatically collect certain non-personal information, such as your IP address, browser type, operating system, time of visit, and pages viewed. This information is often used to improve our website and services.
4. Use of information
5. ** Services ** :
   We use your personal information to process your orders, provide customer service, manage your account and answer your inquiries.
6. ** Improve the website ** :
   We may use the non-personal information we collect to analyze the usage of the Website in order to improve the user experience and quality of service.
7. ** Marketing ** :
   If you agree to receive our communications, we may use your email address to send updates and special offers about our products and services. You can opt out of these communications at any time.
8. Information protection
9. ** Safety Measures ** :
   We take a variety of security measures, including but not limited to encryption technologies, access controls and firewalls, to protect your personal information from unauthorized access, disclosure, alteration or destruction.
10. ** Staff Training ** :
    We regularly train our employees to ensure they understand and comply with our privacy policy and security measures.
11. Information disclosure
12. ** Legal requirements ** :
    We may disclose your personal information when required or permitted by law, such as in response to a request from a government agency or to comply with a court order.
13. ** Business Transfer ** :
    If our business is restructured, merged or sold, your personal information may be transferred to the new owner as part of the business assets.
14. Data retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or longer if required by law. At the end of the data retention period, we will securely delete or anonymize your personal information.

6. Children’s privacy

This website is not intended for children under the age of 13. If we become aware that personal information from a child under the age of 13 has been collected without the consent of a parent or guardian, we will take steps to delete that information as soon as possible.

7. Cookies and tracking technology

1. Cookies :
   We use Cookies and similar technologies to improve your browsing experience. These technologies help us understand user preferences, remember user Settings, and track user activity.
2. ** Opt-out ** :
   Most browsers allow you to manage the use of Cookies. You can set your browser to reject Cookies or notify you when Cookies are sent. However, please note that if you disable Cookies, some website features may not function properly.
3. Third Party services

We may use third party service providers to assist us in operating the Site and providing the services. These third parties may access and process your personal information, but only to perform the tasks they are entrusted with and must comply with our Privacy policy.

Ix. International Data transmission

Because we operate globally, your personal information may be transferred and stored on servers outside of your country. We take appropriate steps to ensure that these transfers comply with applicable privacy laws and provide adequate protection for your information.

10. User rights

1. ** Access Rights ** :
   You have the right to request access to the personal information we hold about you and to understand how we use it.
2. ** Right of Correction ** :
   If your personal information is inaccurate or incomplete, you have the right to ask us to correct it.
3. ** Right of deletion ** :
   In certain circumstances, you have the right to ask us to delete your personal information, such as if the information is no longer needed for the purpose for which it was collected or if you have withdrawn your consent.
4. ** Limited Processing rights ** :
   You have the right to ask us to restrict the processing of your personal information, for example when you challenge the accuracy of the information.
5. ** Data Portability ** :
   Where permitted by applicable law, you have the right to request that your personal Information be made available to you or other data controllers in a structured, commonly used and machine-readable format.

# 11, Privacy policy update

We may update this Privacy Policy from time to time to reflect changes in our information processing practices or changes required by law. The updated Privacy Policy will be posted on this website and you will be notified of important changes in a prominent manner.

12. Third party links

This website may contain links to third party websites. We are not responsible for the privacy practices of these sites and refer you to the privacy policies of these sites.

13, consent and change

By using this website, you agree to the terms of this Privacy Policy. If we make material changes to our Privacy Policy, we will let you know by email or by Posting a notice on this website.

# XIV Dispute resolution

If you have any questions or complaints about our privacy practices, please contact us first and we will do our best to resolve your concerns. If the problem is not resolved, you can lodge a complaint with your local data protection authority.

15, contact us

If you have any questions or comments about this Privacy Policy, or would like to exercise your privacy rights, please contact us at:

Colenella
1191 N Iris Ave, Boise, ID 83704
Tel: (208) 322-0983
E-mail: [email protected]

16, Privacy policy explanation

Colenella reserves the right of final interpretation of this Privacy Policy. In case of any dispute arising from translation or interpretation, the English version shall prevail.

# XVII. Applicable law

This Privacy Policy is governed by and construed in accordance with the laws of the United States. If any provision is held to be invalid or unenforceable, this shall not affect the validity and enforceability of the other provisions.

We take your privacy very seriously and will make every effort to protect your personal information. Thank you for choosing Colenella, we look forward to providing you with excellent service.